Information We Collect

Depending on the services you use, we may collect:

How We Use Your Information

We may use your information to:

• Create and manage your account.
• Verify your identity and submitted information.
• Process and distribute music releases.
• Manage artist, label, and content-owner accounts.
• Process and manage submitted metadata.
• Communicate with you about your account and releases.
• Provide customer support.
• Maintain platform security.
• Detect and prevent fraud or misuse.
• Maintain business and accounting records.
• Comply with legal, contractual, regulatory, and platform requirements.
• Improve our website, portal, products, and services.

Music & Release Data

When you submit music or release information, certain information may need to be shared with third-party platforms, distributors, digital stores, rights organizations, technology providers, or other service providers to provide the requested services.

This may include:

• Artist and contributor names
• Release and track information
• ISRC/UPC
• Label information
• Copyright information
• Artwork
• Other relevant metadata

Verification & KYC

Where KYC or rights verification is required, Desiwood may collect and process relevant identity, business, tax, ownership, or authorization documents.

Such information will be used for legitimate verification, compliance, contractual, security, and service-related purposes.

Payment Information

Where payment services are applicable, we may collect relevant billing, transaction, and payout information.

Payment processing may be handled through third-party payment providers. Such providers may independently process payment information according to their own terms and privacy policies.

Desiwood will not request confidential authentication information such as banking passwords, UPI PINs, or OTPs through ordinary email or support communications.

How We Share Information

We may share relevant information with:

• Digital music platforms
• Distribution partners
• Rights organizations
• Hosting and technology providers
• Payment providers
• Email and communication service providers
• Professional advisors
• Government or regulatory authorities where legally required
• Other service providers necessary to deliver requested services

We only intend to share information that is reasonably necessary for the relevant purpose.

Desiwood does not sell users' personal information to third parties for unrelated commercial purposes.

Data Security

We take reasonable technical and organizational measures to protect personal and business information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online system, website, or electronic transmission can be guaranteed to be completely secure.

Users are also responsible for protecting their account credentials and should immediately notify Desiwood if they suspect unauthorized access.

Data Retention

We may retain information for as long as reasonably necessary to:

• Provide our services
• Maintain business records
• Meet legal or regulatory requirements
• Maintain accounting and transaction records
• Resolve disputes
• Prevent fraud and abuse
• Enforce agreements
• Protect our legitimate business interests

Retention periods may vary depending on the type and purpose of the information.

Cookies

Our website and platform may use cookies and similar technologies to:

• Maintain website functionality
• Improve user experience
• Understand website usage
• Support security
• Analyze performance

Users may manage cookies through their browser settings where supported.

Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

Desiwood does not control the privacy practices or security of those third parties. Users should review the relevant third-party privacy policies before providing information to them.

User Rights

Subject to applicable law, users may contact Desiwood regarding their personal information and may request, where applicable:

• Access to certain personal information
• Correction of inaccurate information
• Updating of information
• Deletion of information where legally permitted

Some information may need to be retained because of legal, contractual, accounting, security, or other legitimate requirements.

Children's Privacy

Our services are not knowingly directed toward children where such services are prohibited from being provided to them under applicable law.

If we become aware that personal information has been collected in circumstances where it should not have been, we may take reasonable steps to address the situation.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our services, technology, business practices, or applicable legal requirements.

The updated version will be published on our website with the applicable Last Updated date.